01Why are public price figures not shown yet?
The package baseline is approved, while exact numerical prices and final legal terms remain under final approval. Current commercial terms are confirmed through a guided evaluation and written proposal.
02Does every plan receive the same product foundation?
Yes. The approved model does not make bilingual operation, tenant isolation, role-aware access, Matter integrity, or ordinary governance premium add-ons. Only production-verified capabilities are included.
03How does the 60-day evaluation work?
It follows the Team-capability experience, requires no payment card, does not convert automatically, and begins only after setup and explicit administrator-readiness confirmation.
04Is migration included in the subscription?
Readiness guidance and initial scoping may be included. Migration execution is a separately quoted professional service because source quality, mapping, validation, and risk differ by firm.
05What makes annual different from monthly?
The product capability and ordinary support remain the same. Annual relationships add defined onboarding, planning, review, and price-protection value. Final numerical terms are confirmed in the proposal.
06Can I upgrade later?
Yes. Solo can move to Team, and Team or Firm can expand within their approved capacity before moving to the next plan. We will review the operating and onboarding impact with your firm before the change is confirmed.
07Does Custom mean every requested capability is available?
No. Custom begins with discovery. Any non-standard requirement must be technically feasible, secure, costed, verified, and recorded in the agreement before it becomes a commitment.